Pricing · NZD, no hidden costs
Pricing that grows with you.
Start with everything you need to get answered and booked. Add the growth tools, and the AI that answers your phone, as you scale. One plan, one bill, in New Zealand dollars.
14 days free, no card. Try the whole platform. Your AI switches on when you pick a plan.
Prices in NZD, ex-GST. 15% GST added at checkout.
Starter
Get answered and booked. For the solo operator starting out.
Start free trial- Booking, scheduling and calendars
- Customer portal
- AI chat assistant (web, portal, WhatsApp)
- SMS and WhatsApp messaging
- Payments and deposits
- Embeddable booking widget
Growth
Most popularAdd the growth engine. For the studio, PT or tutor filling the book.
Start free trialEverything in Starter, plus:
- Leads pipeline and follow-up
- Reviews and reputation
- Marketing site
- Customer invoicing
- Credits and prepaid wallet
- Memberships
Pro
Never miss a callThe AI answers your phone. For the tradie or clinic that lives on the phone.
Start free trialEverything in Growth, plus:
- Voice receptionist — the AI answers your calls
- E-commerce and retail
- Advanced analytics and AI metrics
- Custom domain and full white-label
Enterprise
Let's talk
Multi-site and custom. For groups and franchises.
Talk to usEverything in Pro, plus:
- Multi-location
- SSO
- SLA
- Dedicated customer success manager
Sign up and start free, or request a demo. Your AI switches on when you pick a plan.
Extra team members are $24 each per month on any plan, and every seat shares the same credit pool.
Included credits refresh each month and don't roll over. Top-ups you buy stay until you use them.
Only pay for the AI you use
The AI runs on a simple credit wallet.
Every plan includes a monthly bundle of AI credits, and you only spend them when the AI does something. A credit is just a unit of AI use — one chat reply is 1 credit, a text is 40, and a minute of the voice receptionist is 150.
A top-up of
$20= 2,000 credits
buys about
2,000
AI chats
1 credit each
50
texts
40 credits each
13
voice minutes
150 credits each
Higher plans get more credits per dollar, so the more you grow, the cheaper each one gets. Set a monthly cap and Warmbell eases back at the cap rather than running up a bill.
Included credits refresh monthly and don't roll over; top-ups you buy stay until you use them. Chat is close to free; texts and voice cost more because they cost us more, and we show you exactly how much. The credit wallet and AI features come with a paid plan; the 14-day trial is the platform without AI.
What's in each plan
Compare plans
| Capability | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Booking, scheduling and calendars | ||||
| Customer portal (app) | ||||
| AI chat assistant (web, portal, WhatsApp) | ||||
| SMS and WhatsApp messaging (via credits) | ||||
| Lead capture | ||||
| Payments and deposits | ||||
| Embeddable booking widget | ||||
| Leads pipeline and follow-up | – | |||
| Reviews and reputation | – | |||
| Marketing site | – | |||
| Invoicing, credits and wallet | – | |||
| Memberships | – | |||
| Voice receptionist (AI answers the phone) | – | – | ||
| E-commerce and retail | – | – | ||
| Advanced analytics | – | – | ||
| Custom domain and full white-label | – | – | ||
| Multi-location, SSO, SLA, dedicated CSM | – | – | – | |
| Seats included | 1 | 3 | 10 | Unlimited |
| AI credits/mo | 1,500 | 6,000 | 18,000 | 40,000+ |
It pays for itself
It pays for itself with the first job you didn't lose.
Add up what you already pay: a booking app, card-reader fees, a phone answerer or answering service, and a reviews tool. Most of it bills in US dollars, so you pay sticker plus FX. A separate AI receptionist on its own runs US$99 to 299 a month. Warmbell is all of it, on one NZD bill.
Illustrative — swap for your real numbers
- Booking app~$45/mo
- Card reader / POS~$35/mo + fees
- Phone answerer / answering serviceUS$99–299/mo
- Reviews tool~$30/mo
- Priced in NZD, GST done right (15% added at checkout).
- Your own Stripe account, so it's your money, fast.
- 14-day free trial, no card needed.
- Annual billing is 2 months free.
- Set a monthly AI spend cap; Warmbell never quietly overspends.
- No lock-in — cancel any time.
Pick by your trade
Not sure which plan?
Tradie (sparky, plumber, builder)
ProYou live on the phone. The AI answering your calls is the whole point.
Clinic / allied health
ProPhone answering plus SMS reminders, and it covers reception when you can't.
Fitness studio
GrowthChat and WhatsApp answering, class credits and memberships. Move to Pro if you add retail.
Personal trainer
GrowthWhatsApp-led and lean. Answered and booked without the phone bill.
Tutoring
GrowthParent chat after hours, with weekly classes a parent books for the child.
Not sure? Book a demo and we'll point you to the right plan for how you actually work.
Pricing, answered
Pricing FAQ
What's an AI credit?
Just a unit of AI use. One chat reply is 1 credit, a text is 40, a voice minute is 150. Every plan includes a monthly bundle, and we always show you what that means in plain terms.
What if I run out of credits?
Top up any time ($25, $50, $100), or set an auto-recharge. Set a monthly cap and at the cap Warmbell eases back rather than going dark, so you're never surprised by a bill.
Does the AI answering my phone cost extra?
The voice receptionist is on the Pro and Enterprise plans. Voice minutes use credits (150 per minute), the same wallet as everything else. Chat, WhatsApp and web answering are on every plan.
Is GST included?
Prices are shown ex-GST. We add 15% GST at checkout, like any NZ business.
Can I add my team?
Yes — extra seats are $24 each per month on any plan, and all seats share one credit pool, so an extra login doesn't cost you usage.
Is there a free trial?
Yes, 14 days, no card. The trial is the full platform: booking, portal, payments and more. The AI features (chat, WhatsApp and the voice receptionist) switch on when you pick a plan, because the AI runs on the credit wallet. At the end of the trial you pick a plan to keep going. Prefer a walkthrough first? Request a demo.
Can I cancel any time?
Yes — no lock-in. Cancel any time from your billing settings.
Monthly or annual?
Either. Annual is 2 months free.
One bill for your whole operation.
Start free for 14 days, no card. Your AI switches on when you pick a plan.